Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
At Thomas Cook, we take the stress out of organising your travel money so you can concentrate on relaxing. You can order your currency from Thomas Cook Travel Money, or you can use our handy Travel Money Card instead. With access to wholesale rates, we offer highly competitive rates, making your holiday spends stretch that little bit further.
If you’ve booked a last-minute trip, you can purchase your euros when you arrive at Faro Airport. There are also ATMs across Armação de Pêra to withdraw cash, from both international and Portuguese banks. Please be aware that there may be withdrawal limits and charges involved when using ATMs here. Expect a small surcharge, which usually isn’t more than 3% of the total transaction.